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Frequently asked questions

How do I place an order?

To place an order, simply select your desired water bottle, add it to your cart, proceed to checkout, and complete the payment process.

How long does shipping take?

Shipping times vary depending on your location. Typically, orders are delivered within 3-7 business days from the date of purchase.

Can I manage my account settings?

Yes, you can easily manage your account settings by logging in. Update your information, reset passwords, and adjust subscription preferences.

What is your return policy?

We have a hassle-free return policy. If you're not satisfied with your purchase, you can initiate a return within 30 days for a refund or exchange.

How should I care for my water bottle?

To ensure the longevity of your water bottle, hand wash it with mild soap and water, and avoid using it for hot liquids or carbonated beverages.

How can I contact customer support?

You can reach our dedicated customer support team via email at or through the contact form on our website. We'll be happy to assist you!

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